For an in depth guide on watercare, please see the attached simplified guide

For an in depth guide on watercare, please see the attached simplified guide below.<div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/ad1jp/hc/9ljb/updated%20portable%20spas%20water%20care%20guide.pdf-bfbb40f9-c34a-4f1a-be08-aed16026c36b.pdf" rel="noopener noreferrer" target="_blank">Updated Portable Spas Water Care Guide.pdf.pdf</a> 3MB</div>close</div>The important thing to remember with watercare is that chemicals are not fast acting. If your test strips revealed that something needed to be added to bring a level back into the OK Range, do not retest the water again for 24 hours before checking if what you added made the desired correction. If not, add the new amount as shown in the tables beginning on page 22 and retest again in 24 hours.&#xA0;FAILURE TO WAIT 24 HOURS BEFORE RETESTING AND ADDING ADDITIONAL CHEMICALS WILL RESULT IN LEVELS BEING WELL OFF THE CHART ONCE CHEMICALS TAKE EFFECT. THE ONLY WAY TO GET LEVELS BACK IN LINE WILL BE TO DRAIN AT LEAST HALF OF THE SPA WATER AND REFILL.<hr>PLEASE NOTE THAT OUR PORTABLE SPA RANGE IS ONLY COMPATIBLE WITH EITHER CHLORINE OR BROMINE. SILVER PRODUCTS DO NOT PLAY WELL WITH OUR CONTROL UNITS AND MAY DAMAGE BOTH THE SPA SHELL AND THE CONTROL UNIT. ANY DAMAGE TO THE SPA OR ANY OF ITS COMPONENTS CAUSED BY USE OF ANY SANITISER OTHER THAN CHLORINE OR BROMINE WILL NOT BE COVERED UNDER WARRANTY.<hr>If switching from chlorine to bromine or vice versa, the spa must first be completely drained, flushed and refilled before changing to the new sanitiser.&#xA0;FAILURE TO DO SO CAN RESULT IN DAMAGE TO THE SPA OR INJURY TO PERSONS AS BROMINE AND CHLORINE ARE HIGHLY REACTIVE WITH ONE ANOTHER.<hr>You can purchase a chlorine chemical starter kit <a href="https://portablespas.co.nz/products/chlorine-spa-starter-kit">here</a>or bromine starter kits <a href="https://portablespas.co.nz/products/bromine-spa-starter-kit">here</a><hr>The Portable Spa range is&#xA0;NOT compatible nor tested for use with Silver products. Simple Silver&apos;s website also states that you should not use the product with our spas.

Water Care Guide

Portable Spas Help Centre

What chemicals do I use, how much and when

Chemicals

General Questions

Fencing Requirements

Fencing

Setup FAQs

Frequently Asked Setup Questions

Portable Spas are NOT compatible with Silver Products

Silver Products

Heat Light Turns Red

Heat Light Turns Red After 10-15 Seconds

E1 and F1 Errors

Error Codes

Why Is My Filter Icon Flashing?

Filter Light Is Flashing

Filter Cleaning And Replacement

Older Spa Models and 120 Pleat Filters

Filter Maintenance

Unit is Running But Not Heating

Unit Not Heating

Why Is My Control Unit Displaying Three Dashes?

Three Dashes

Blanking Error

Display Goes Blank

Spa is Deflating

Spa has a leak or puncture

WiFi App Connection Issues

Can My Spa Control Unit Be Upgraded To WiFi?

WiFi

Why Do None Of The Buttons On My Spa Controller Work?

Child Safe Mode

Camaro Cover Lid Will Not Zip

Camaro Cover Zipper Not Working

Bubbler Times Out

Bubbler Not Working After 20 Minutes

What Is Limescale and How To Avoid It

Limescale

Warranty Information and How To Return Your Control Unit

Warranty Information

How To Operate The Heating Timer

The Spa Timer

Pairing the Remote with the LED Light Strip

Cannot Turn On or Control Lights

When Should You Use The UVC and Ozone Functions?

Ozone And UVC

Can I run my Portable Spa on an extension lead?

Extension Leads

How Much Should My Spa Running Costs Be?

Daily Running Costs

Insect and Rodent Mayhem

Insects and Rodents can Wreak Havoc on Control Units