Spa is DeflatingUpdated 6 months ago

If your new spa won't stay inflated, please check the following:

For Mono, Naval and Duet spas, check that the yellow spring valve is in the out position as shown below. If the yellow spring valve is not out, press the valve and turn. This will release the valve to the out position. 

If the spa continues to leak, use the supplied SUP wrench to tighten the inflation valve as shown below.

If the spa is still deflating, please contact customer service here.

For all other inflatable models, locate the Manometer and turn it as tight as possible by hand. On occasion these ship loose from the factory.

For all models except the Aurora, if the spa continues to deflate, be sure to turn the white inflation knob to the off position after inflating. Failing to do so leaves the inflation valve open and air will gradually escape from the spa shell

If all of the above have been performed and the spa continues to deflate, please contact customer service here.