Portable Spas Help Centre

<p><img src="https://attachments.gorgias.help/uploads.gorgias.io/Q9r0k7Bmd9G2vg13/93158-faaea08d-8391-46a8-bc6e-76d8c2b07386.png" style="width: 300px;" class="fr-fic fr-dib"></p><p>We are able to upgrade older Mono and Tuscany control units to wifi capability if requested. Non-Frame series models are not currently wifi capable. Customers would be responsible for return freight to our technical team in Christchurch, one hour of technician time and cost of top panel circuitboard replacement.</p><p>If you are interested in upgrading your control unit to wifi, please contact the team <a href="https://portablespas.co.nz/pages/contact">here</a>.</p><p>Please send your control unit only to the address on the form below and fill out your details, listing wifi upgrade as the fault. Banana boxes are great for shipping control units.</p><div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div><i class="material-icons">attach_file</i> <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/Q9r0k7Bmd9G2vg13/hc/eynJd7OpgAx9ERow/2024082723-af06c3a7-84d1-4036-ba56-2f5ddcaac3a5-return%20control%20unit%20form.pdf" rel="noopener noreferrer" target="_blank">Return Control Unit Form.pdf</a> <span class="gorgias-file-attachment__span-size">121.5KB</span></div><i class="material-icons gorgias-file-attachment__close-icon">close</i></div><p><br></p>

We are able to upgrade older Mono and Tuscany control units to wifi capability if requested.

Can My Spa Control Unit Be Upgraded To WiFi?

WiFi

General Questions

Fencing Requirements

Fencing

Setup FAQs

Frequently Asked Setup Questions

Portable Spas are NOT compatible with Silver Products

Silver Products

Heat Light Turns Red

Heat Light Turns Red After 10-15 Seconds

E1 and F1 Errors

Error Codes

M-Spa App Says Flow Is Weak

M-Spa App Weak Flow Warning

Why Is My Filter Icon Flashing?

Filter Light Is Flashing

Filter Cleaning And Replacement

Older Spa Models and 120 Pleat Filters

Filter Maintenance

Unit is Running But Not Heating

Unit Not Heating

Why Is My Control Unit Displaying Three Dashes?

Three Dashes

Blanking Error

Display Goes Blank

Spa is Deflating

Spa has a leak or puncture

WiFi App Connection Issues

Why Do None Of The Buttons On My Spa Controller Work?

Child Safe Mode

Camaro Cover Lid Will Not Zip

Camaro Cover Zipper Not Working

Bubbler Times Out

Bubbler Not Working After 20 Minutes

What Is Limescale and How To Avoid It

Limescale

Water Care Guide

Chemicals

Warranty Information and How To Return Your Control Unit

Warranty Information

How To Operate The Heating Timer

The Spa Timer

Pairing the Remote with the LED Light Strip

Cannot Turn On or Control Lights

When Should You Use The UVC and Ozone Functions?

Ozone And UVC

Can I run my Portable Spa on an extension lead?

Extension Leads

How Much Should My Spa Running Costs Be?

Daily Running Costs

Insect and Rodent Mayhem

Insects and Rodents can Wreak Havoc on Control Units

Can My Spa Control Unit Be Upgraded To WiFi?Updated a month ago