Filters should be cleaned at least once per week, but as a rule wash them thoroughly with a garden hose anytime filters start to look brown in colour like in this video   https://www.youtube.com/watch?v=Tg5U4XKNLrg. Filters should be replaced WITH NE

<img src="https://attachments.gorgias.help/uploads.gorgias.io/Q9r0k7Bmd9G2vg13/487855103_max26-01ea768a-9171-42f5-88ff-0ec3f0fc137c.png" style="width: 300px;" class="fr-fic fr-dib">Filters should be cleaned at least once per week, but as a rule wash them thoroughly with a garden hose anytime filters start to look brown in colour like in this video &#xA0; <a href="https://www.youtube.com/watch?v=Tg5U4XKNLrg" id="isPasted">https://www.youtube.com/watch?v=Tg5U4XKNLrg</a>Filters should be replaced WITH NEW EVERY 4-6 WEEKS.&#xA0;Filters older than this may appear clean but the paper pleats will begin to break down, restricting flow and likely causing heating errors or flow errors to appear on your touchpad/smart control. &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;&#xA0;RECYCLING FILTERS WILL EVENTUALLY NOT WORK AND WILL CAUSE ISSUES WITH YOUR SYSTEMGood practice is to skim any hair, lint, leaves etc out of the pool as soon as you see it and to turn off the heater/filter when removing the filter to clean or replace it. This avoids inadvertently sucking any debris through the system. Debris unknowingly sucked inside the control unit can interfere with the inlet and outlet flow switches, as seen below, and will result in flow errors. <img src="https://attachments.gorgias.help/uploads.gorgias.io/Q9r0k7Bmd9G2vg13/Lint_on_flow_switch-c72af06d-7141-473f-a08e-e7196bd545ea.jpg" style="width: 300px;" class="fr-fic fr-dib"><a href="https://portablespas.co.nz/collections/accessories/products/filter-cartridge-twin-pack-120-pleats">120 Pleat Filters can be purchased here</a><hr>Our entire spa range now runs on the 120 pleat filters. The 90 pleat has been discontinued. The cartridge base is built into the 120 pleat so is no longer required as a separate accessory

Filter Cleaning And Replacement

120 Pleat filters do not require the cartridge filter bayonet as shown above. The base of the bayonet is essentially built into the 120 pleat filters and the filter itself locks on to the grey inlet disc inside the spa, eliminating the need for the b

<img src="https://attachments.gorgias.help/uploads.gorgias.io/Q9r0k7Bmd9G2vg13/51YTGvpv1XL._AC_SX679_-0e5903ba-10e0-423b-8cde-9f8cc8b89ad1.jpg" style="width: 300px;" class="fr-fic fr-dib">120 Pleat filters do not require the cartridge filter bayonet as shown above. The base of the bayonet is essentially built into the 120 pleat filters and the filter itself locks on to the grey inlet disc inside the spa, eliminating the need for the bayonet. <a href="https://portablespas.co.nz/collections/accessories/products/filter-cartridge-twin-pack-120-pleats">You can purchase 120 pleat filters here</a><hr>The 90 pleat filters have now been discontinued and are no longer available. Our entire spa range now runs on the 120 pleat filters<a href="https://portablespas.co.nz/collections/accessories/products/filter-cartridge-twin-pack-90-pleat"></a><hr>PLEASE NOTE THAT THE BLUE SOCK COVERING THAT CAME STANDARD WITH THE 90 PLEAT FILTERS IS NOT COMPATIBLE WITH THE 120 PLEAT FILTERS. IF A BLUE SOCK COVERING IS USED ON A 120 PLEAT FILTER, IT WILL RESULT IN AN E1 OR F1 FLOW ERROR.

Older Spa Models and 120 Pleat Filters

Portable Spas Help Centre

How often should you clean and/or replace filters

Filter Maintenance

General Questions

Fencing Requirements

Fencing

Setup FAQs

Frequently Asked Setup Questions

Portable Spas are NOT compatible with Silver Products

Silver Products

Heat Light Turns Red

Heat Light Turns Red After 10-15 Seconds

E1 and F1 Errors

Error Codes

Why Is My Filter Icon Flashing?

Filter Light Is Flashing

Unit is Running But Not Heating

Unit Not Heating

Why Is My Control Unit Displaying Three Dashes?

Three Dashes

Blanking Error

Display Goes Blank

Spa is Deflating

Spa has a leak or puncture

WiFi App Connection Issues

Can My Spa Control Unit Be Upgraded To WiFi?

WiFi

Why Do None Of The Buttons On My Spa Controller Work?

Child Safe Mode

Camaro Cover Lid Will Not Zip

Camaro Cover Zipper Not Working

Bubbler Times Out

Bubbler Not Working After 20 Minutes

What Is Limescale and How To Avoid It

Limescale

Water Care Guide

Chemicals

Warranty Information and How To Return Your Control Unit

Warranty Information

How To Operate The Heating Timer

The Spa Timer

Pairing the Remote with the LED Light Strip

Cannot Turn On or Control Lights

When Should You Use The UVC and Ozone Functions?

Ozone And UVC

Can I run my Portable Spa on an extension lead?

Extension Leads

How Much Should My Spa Running Costs Be?

Daily Running Costs

Insect and Rodent Mayhem

Insects and Rodents can Wreak Havoc on Control Units