Portable Spas Help Centre

<img src="https://attachments.gorgias.help/ad1jp/hc/9ljb/simple-silver-logo-b53fccd4-8cd8-4af8-8728-bc00783a7dd0.png" style="width: 300px;" class="fr-fic fr-dib">Our Portable Spa range has been tested and is compatible for use with both bromine and chlorine. Our products have not been tested for silver products and its use is not advised. As seen below, the Simple Silver website also states that you should not use the product with our spas<img src="https://attachments.gorgias.help/ad1jp/hc/9ljb/screenshot%202024-01-26%20104715-6af30e8c-0122-40da-93dc-ee3668d073fa.png" style="width: 697px;" class="fr-fic fr-dib">

Our Portable Spa range has been tested and is compatible for use with both bromine and chlorine. Our products have not been tested for silver products and its use is not advised. As seen below, the Simple Silver website also states that you should no

Portable Spas are NOT compatible with Silver Products

Silver Products

General Questions

Fencing Requirements

Fencing

Setup FAQs

Frequently Asked Setup Questions

Heat Light Turns Red

Heat Light Turns Red After 10-15 Seconds

E1 and F1 Errors

Error Codes

M-Spa App Says Flow Is Weak

M-Spa App Weak Flow Warning

Why Is My Filter Icon Flashing?

Filter Light Is Flashing

Filter Cleaning And Replacement

Older Spa Models and 120 Pleat Filters

Filter Maintenance

Unit is Running But Not Heating

Unit Not Heating

Why Is My Control Unit Displaying Three Dashes?

Three Dashes

Blanking Error

Display Goes Blank

Spa is Deflating

Spa has a leak or puncture

WiFi App Connection Issues

Can My Spa Control Unit Be Upgraded To WiFi?

WiFi

Why Do None Of The Buttons On My Spa Controller Work?

Child Safe Mode

Camaro Cover Lid Will Not Zip

Camaro Cover Zipper Not Working

Bubbler Times Out

Bubbler Not Working After 20 Minutes

What Is Limescale and How To Avoid It

Limescale

Water Care Guide

Chemicals

Warranty Information and How To Return Your Control Unit

Warranty Information

How To Operate The Heating Timer

The Spa Timer

Pairing the Remote with the LED Light Strip

Cannot Turn On or Control Lights

When Should You Use The UVC and Ozone Functions?

Ozone And UVC

Can I run my Portable Spa on an extension lead?

Extension Leads

How Much Should My Spa Running Costs Be?

Daily Running Costs

Insect and Rodent Mayhem

Insects and Rodents can Wreak Havoc on Control Units

Portable Spas are NOT compatible with Silver ProductsUpdated a year ago